Saying GoodBye To Fiverr
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In the past five months I have spent a considerable amount of my time on Fiverr, creating gigs and interacting with potential customers.
Today I decided it was time to call it quits and move on. Goodbye Fiverr!
Before I get into my reasons for leaving, let me tell you what Fiverr is all about, in case you don’t know. Fiverr is a website that offers tasks and services from around the world, starting at only $5 per job. The site is mostly used by freelancers that offer a variety of different services called ‘Gigs’.
Some of the gigs you can purchase on Fiverr could be helpful to small business owners like book or business reviews, logo design, proofreading, web design help, editing services, consultations and content creation, to name just a few. Then there are the not so professional gigs like a person holding a sign aptly named ‘Human Billboards’ or the gal offering ‘I will pretend to be your girlfriend on FB for a week for $5’. Really?
Anyway, I was pretty excited when I first came across this global online marketplace. It reminded me a lot of Etsy, which is a similar site for craft makers, unfortunately it has some of the same limitations and drawbacks as well. More on that a little later though, let me tell you what happened to me.
This is the second time now that one of my top selling Fiverr gigs has been denied for no apparent reason!
All of my customers provided me with 5* ratings so that wasn’t an issue either. I came to the conclusion that someone on Fiverr didn’t like my apparent success and flagged the ad. I tell you what… my first reaction was to go on Fiverr and start dissing a few sellers myself, but after another drink of coffee I luckily refrained myself and decided to stop being a Fiverr seller instead.
A few more reasons why I decided to leave Fiverr:
- Lack of transparency – I think I was one of the only members on Fiverr to actually use my real name.
All of the user names I have seen on the site, received messages from or filled orders for have user names like ‘yayyay5’, ‘luckybu’ or ‘buldozme’. What is that all about? You don’t know who these people are, that their background is or how much experience they have. No outside links allowed so you can’t even do any research on them.
Do you really want your business logo designed by someone, somewhere in the world, named ‘bozo17’? I don’t and you shouldn’t either!
- Stringent limitations – When on Fiverr you cannot use certain words or phrases in your gigs or email messages.
For instance, you can’t type the word ‘money’ or ‘payment’. You will get the following message “Reminder: Never accept or ask for direct payments. Doing so may get your account restricted.” It is also verboten to ask for or give your direct email address. I suppose this makes sense since they would loose their piece of the pie if you started getting in contact with buyers outside of their platform. That might not sound like a big deal when you’re dealing with $5 gigs, but you might reconsider if you want to make big money.
- Following requirements – This can be very frustrating to newbies.
You have to follow Fiverr requirements as they dictate how to do your business. It starts with your profile which has to be in English and has to be 150 – 300 characters long. Your gig photos have to be a certain size and the video (which they urge you to create) can only be 1 minute long. There is a timer that starts as soon as someone places an order and as far as I know (this is from another former Fiverr user since this never came up for me) you can’t fight it if someone disputes your work.
- Loss of Income – You will leave a lot of money behind.
For every $5 gig Fiverr pockets $1! That is a whooping 20% commission, plus they started charging the buyer a small fee as well. $1 fee for every $5 gig, $2 fee for every $10 gig, etc.
On the flip side, when you try to get the money from Fiverr into your own pocket you have two choices. You can either transfer the money via Paypal and pay them their 3.5% transaction fee or get it on a Fiverr Revenue card. Sounds cool, doesn’t it? But wait, there’s a $5 activation fee, a loading fee, a monthly card account maintenance fee, an inactivity fee, a $3.15 withdrawal or disbursement fee (*surcharge may also be applied by your ATM/POS service provider), aso. Well, you do the math.
I transferred money using Paypal after the first 10 sales cleared (took about 3 month):
10 sales @ 5.00 = $50, minus $10 Fiverr fee ($1 per sale), minus $1.80 Paypal fee = $39.20 income
That’s a loss of $10.80, now add a couple of zeros to that for a power seller. Ouch!
- Lack of customer support – I tried getting in contact with them more than once to no avail.
After my first gig was denied I tried finding out the exact reason why. After sending several messages and wasting a bunch of time in the Fiverr forum I finally gave up after a few days. I ended up wasting even more time creating a couple of new ads. The thing is, in order to get your gig to show up higher in searches you need customer reviews. When your old gig gets deleted then you have to basically start from scratch to get the new listing to show up.
- Damn the Spam – There are not just spam gigs from all over the world, but you will get spam messages as well.
This is the first ever Fiverr message I received back in October, “I see that you are also into the Make Money Online business and just wanted to reach out to you. I’m very passionate about living a “boss-free” lifestyle and I want to mastermind and connect with like minded people to see how mutually thrive and make more money. So, I just started a cool new project and am looking for a partner who wants to make an extra $750 this month.. If you’re interested check out my free system.” No, thank you! I get enough of that in my regular inbox.
In Conclusion: Goodbye Fiverr – Hello Future Customers!
Fiverr is a great place for any freelancer to get started, it’s a huge platform with a ton of daily traffic. It’s also a wonderful source for acquiring various creative and professional services for five bucks, as long as you know how to weed out the bad from the good. It’s just not for me.
If you want me to review your Amazon eBook, your business on Yelp or an online product or service on your own website or blog please don’t hesitate to contact me. I offer 5 awesome Gigs to help you grow your online reach!
I still offer my ‘Basic Gig’ for only $5.00, straight from your Paypal account to mine. 🙂
Have you used Fiverr or a similar global marketplace? What was your experience? Please leave me a comment below.
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